QUALITY INTERACTION
We are the best professional staff
outsourcing company
Who we are
We believe outsourcing should be quick, scalable, dependable, and straightforward. We are a people-first Business Process Outsourcing firm that provides omnichannel custommer and language solutions through an agile partner service model. To create best-in-class client experiences, we blend talent and technology.
What makes us different
Passionate and talented
We attract the best talent by promoting and adhering to our core values and culture.
Multicultural
Many of our employees have interacted with people of various nationalities. This makes the community in the Dominican Republic very international, which enables our employees to understand different cultural nuances.
Multilingual
We offer services in English and Spanish.
Experienced
Many of our agents have been in the industry serving a wide variety of US companies
Our Core Values
Culture leads, and success follows.
Our core values bring intention to what we do and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
Take Ownership
Embrace Growth
Manifest Trust
Care for Others
Our Mission
Our mission is to expand the influence of innovative businesses in economically underprivileged regions allowing brilliant people everywhere to grow and thrive. Because dedication, passion, and talent have no limitations.
Value Adds
Our Location and Standards
Strategic Location
Strategically positioned in a cost-effective near shore location with proximity to public transportation, restaurants, etc in the heart of Santo Domingo.
Price
Competitive costs and quality. We offer very attractive and competitive pricing for a nearshore BPO.
Full Control
We give our clients full control and access to their staff and workflows.
Our numbers
The benefits of outsourcing in the Dominican Republic
We have a young and trained population. 48.8% of Dominicans are under 24 years of age and have a good command of the English language, placing us in second place in Latin America among the countries with the highest competence, according to the English Proficiency Index according to the EF Education First 2017 study.
According to the FDI Intelligence Report on the 10 Island Economies of the Future 2017-2018, the Dominican Republic ranks fourth worldwide in lifestyle and human capital, taking into account the quality of initial, basic, higher and technical education of the population, standing out for its competitive labor market with the capacity to adapt and innovate.
Multicultural people
Great proximity to the US
Amazing country to visit
Friendly team members
Great english
Cost reduction
Located within eastern time zone
Some of our clients
Quote now!
Please share your contact info with us and we will reach out shortly.
Interested in working with us?
Disclaimer: we are only intaking people located in The Dominican Republic who have a valid Dominican ID.
